North Hampshire Enterprise hereby grants to visitors to this World Wide Web site access to these pages conditional upon your agreement to accept the application of the laws of England to govern matters between us in relation to this web site and you agree to indemnify us and not hold us liable for the result of any actions you may take based on the information contained on the website.
The Information on this website is intended to be helpful and informative. However, neither North Hampshire Enterprise nor any of its employees, agents or sub-contractors make any warranty, express or implied, or assume any legal liability or responsibility for the accuracy or completeness of any information contained on this site or any web site referred to.
Those who access the site or any site referred to should take appropriate steps to verify all such information. North Hampshire Enterprise and its subsidiaries cannot be held responsible for the contents of any pages referred to by an external link.
A reference on this site to any persons, products, web sites or services does not constitute or imply their endorsement, recommendation or favouring by North Hampshire Enterprise , its employees, agents or sub-contractors.
Terms and conditions
1 Definitions:
1.1 "this Site" refers to all internet pages in the www.northhampshireenterprise.co.uk domain;
1.2 "www.northhampshireenterprise.co.uk" refers to any person or organisation, whether or not commercial, involved in any part of the design, development, management, response-handling, marketing, promotion or other similar aspects of this Site;
1.3 "User" refers to any person viewing or interacting with this Site, including "you";
1.4 "Content" refers to any text, photograph or other image or content presented on this Site to Users by either www.northhampshireenterprise.co.uk or Users.
1.5 "North Hampshire Enterprise" refers to one of the trading name of Sussex Chamber of Commerce and Enterprise. A company limited by Guarantee. Registered in England No. 2520785. Registered Office: Greenacre Court, Station Road, Burgess Hill, West Sussex, RH15 9DS. Tel: 01 444 259 259. Fax: 01 444 259 190. Also referred to as "we".
2 Terms:
2.1 By accessing and using this site, you agree to these terms of use. If you do not agree to these terms of use, disconnect from this site and do not use this site further. The account of users contravening these terms may be deleted without notice or question.
3 Summary:
3.1 Except where otherwise expressed, all opinions, advice, statements, offers, or other information content made available through this Site are those of third parties and not of North Hampshire Enterprise and should not be relied upon. North Hampshire Enterprise is not responsible for the opinions, advice, statements, offers or other information provided on this Site. North Hampshire Enterprise does not guarantee the accuracy, completeness, or usefulness of any information on this Site and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made. North Hampshire Enterprise is not responsible for any Content that is illegal, offensive or otherwise actionable. Under no circumstances will North Hampshire Enterprise be responsible for any loss or damage resulting from anyone's reliance on information or other Content posted on this Site or transmitted to Users.
3.2 North Hampshire Enterprise reserves the right, but has no obligation, to edit or remove any Content without question, reason or notice.
3.3 North Hampshire Enterprise reserves the right, but has no obligation, to disqualify any person from the online discussion group without question, reason or notice.
4 Site Contents:
4.1 The mention or appearance of any person or organisation featured on these pages is not to be taken as any indication of sexual, social or political orientation of such persons or organisations. North Hampshire Enterprise assumes no responsibility for unsolicited materials provided by Users and submission of the material by Users is construed as permission to publish without further correspondence.
4.2 The Content made available in this Site is provided "as is" without warranties of any kind, either express or implied, including but not limited to all implied warranties of satisfactory quality, fitness for a particular purpose, title, or non-infringement of any third party rights including, without limitation, intellectual property rights. North Hampshire Enterprise does not warrant that the Content will be error free, nor free of viruses, nor free from defamatory, offensive, infringing or other harmful matter. You assume the entire cost of any necessary service, repair, or correction. The Content may include inaccuracies or typographical errors that will be corrected as they are discovered at North Hampshire Enterprise's sole discretion. You acknowledge that North Hampshire Enterprise has not undertaken any verification of Content featured on this Site.
4.3 Any photographs or other images featured on this Site are the property and responsibility of the User or other person who submitted them and may not be reproduced without the permission of the person concerned. By submitting a photograph or image to this Site, you grant North Hampshire Enterprise permission to use it, either in its original format or altered or cropped, on this Site in any way deemed appropriate by North Hampshire Enterprise.
5 Site links:
5.1 This Site links to websites operated by third parties. North Hampshire Enterprise does not control these third party websites and is not responsible for their content. The presence on this Site of a link to a website operated by a third party does not imply any endorsement by North Hampshire Enterprise of that third party or of any products or services advertised, or other information or content featured on that website. Nor does it constitute any assurance by North Hampshire Enterprise that that website has in place security measures to protect information or payments which you may submit either on or offline and your use of these links is entirely at your own risk.
6 Conduct of Users:
6.1 You acknowledge that you are solely responsible for interactions with other Users of this Site and that you are solely responsible for all materials that you publish or post to this Site or transmit to other Users of this Site.
6.2 You agree that by interacting with this Site or providing materials to North Hampshire Enterprise that you are granting North Hampshire Enterprise permission to use that material on this Site and to make it available worldwide.
6.3 You agree that you will not publish, post or transmit on this Site material that could reasonably be deemed offensive or abusive in tone, inaccurate, obscene, blasphemous, threatening, harassing, racially offensive, offensive to any religion, or illegal, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). This includes, but is not limited to: the posting of messages to other Users, whether in public areas or using the private messaging system; your choice of public name or North Hampshire Enterprise ID; and your basic entry and your profile.
6.4 You agree not to post, distribute or reproduce in any way any copyright material, trade marks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
6.5 You agree not to make false claims about the authenticity of photographs or other images. Particularly, any photograph of a person that is posted for inclusion with your profile must be a photograph of you. In all cases you must not use images where you do not have permission to publish the image on a public Internet site.
6.6 You agree not to include in publicly accessible Content on this Site any other persons telephone numbers, street addresses, email addresses. You will not include material on this Site, which contains offensive anatomical or sexual references, or offensive language, and you will not post any photograph or image containing nudity or personal information. North Hampshire Enterprise reserves the right, but has no obligation, to reject any text, photograph or other image that does not comply with these prohibitions.
6.7 You agree to use this Site in a manner consistent with and that all materials you submit shall comply with, all applicable laws and regulations including, where applicable, data protection, privacy and advertising regulations and codes of practice. You shall not copy, use, modify, transmit, distribute, reverse engineer, or in any way exploit copyrighted or proprietary materials in this Site, except as expressly permitted by the respective owners thereof. All trade marks, service marks, and trade names in this Site are the marks of the respective owners, and any unauthorized use thereof is strictly prohibited.
6.8 You agree not to transmit any chain letters, spam letters, or junk email to other Users, not to participate in mischievous or malicious behaviour which causes damage or may cause damage to North Hampshire Enterprise or this Site or any of the computer systems on which this Site resides. You agree not to attempt to bypass any of the security measures implemented on this Site or on any of the computer systems on which this Site resides.
6.9 You are responsible for safeguarding all user ID, passwords and other security measures relating to your use of your computer and/or the website. We are not responsible for any use of the website by someone else using your account details, and you will indemnify us against all claims, liabilities, losses, damages, costs and expenses arising out of any such use, whether with or without your authority.
7 Marketing and Publicity:
7.1 North Hampshire Enterprise may from time to time obtain publicity for this Site in the marketing press, internet trade press and general popular press, as well as newspapers, magazines and other publications both national and international. You agree that these publications may without North Hampshire Enterprise knowledge obtain screenshots or quotations or other publicly accessible material from this Site to be used in such publications that may feature your North Hampshire Enterprise or My North Hampshire Enterprise folder, entry, profile and/or photograph.
7.2 You agree to release all rights concerning such material as referenced in to North Hampshire Enterprise and agree that your entry, profile and/or photograph may be used for such purposes. North Hampshire Enterprise agrees that it will contact you for your comments in all cases where it is aware that your information is contained in any such screenshot. North Hampshire Enterprise will endeavour to do this prior to any deadline for which the screenshot may be required.
8 Disclaimer of Warranty and Limitation of Liability:
8.1 Under no circumstances shall North Hampshire Enterprise , nor its affiliates, staff, agents or suppliers, be liable, whether in contract, tort (including negligence) or otherwise for:
i) any indirect or consequential loss or damage;
ii) any loss of profit, loss of business, loss of revenue, loss of time, or loss of data; or
iii) any other loss or damage in excess of any amount that you have paid to North Hampshire Enterprise in relation to this website at the date on which such liability arose;
arising out of your use of or inability to use or otherwise in connection with the website.
or any linked site, even if North Hampshire Enterprise is advised of the possibility thereof, and including any claim by a third party.
8.2 North Hampshire Enterprise hereby expressly disclaims any and all warranties, including without limitation, any warranties to the availability, accuracy, or information, products or services, and any warranties of satisfactory quality or fitness for a particular purpose.
8.3 North Hampshire Enterprise shall in no event be liable for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of records for any cause of action.
8.4 Nothing in this agreement limits North Hampshire Enterprise's liability for death or personal injury caused by its negligence or for fraud, or affects a consumer's statutory rights.
9 Indemnity:
9.1 You agree to defend, fully indemnify and keep fully indemnified at all times, and hold harmless North Hampshire Enterprise , its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, damages and expenses (including reasonable fees) relating to or arising out of your use of this Site including, without limitation, any infringement of any third party's rights (including without limitation intellectual property rights and rights of privacy and publicity) and any unlawful material you submit to this Site (including without limitation material which is or could be deemed defamatory, obscene, offensive, inaccurate, blasphemous, threatening or illegal), and any breach by you of the terms of this agreement.
10 Severability:
10.1 In the event any term or condition or part thereof of this agreement is prohibited by local or other law, this agreement shall be construed in such a manner as to give force and effect to every lawful provision.
11 Notice:
11.1 The terms of use shall be governed in accordance with the laws of England. The terms and conditions of this agreement are subject to change by North Hampshire Enterprise at any time on a prospective basis upon notice to Users. Any User's use of this Site following such notice shall indicate the User's acceptance of the new terms and conditions. North Hampshire Enterprise may provide notice to Users by email or by a general posting (indicated by the word "Notice") on this Site.
12 Personal data protection/privacy:
12.1 Your use of the site is subject to the Privacy Policy [link], which forms part of this agreement. Please read the Privacy Policy carefully before using the site.
13 Copyright and trademarks:
13.1 All Content and materials on this Site, save where otherwise expressed, are subject to copyright and are protected by worldwide copyright laws and treaty provisions. No logo, graphic, text, sound or image from this website may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without North Hampshire Enterprise 's prior written permission. Except as expressly provided herein, North Hampshire Enterprise does not grant any express or implied right to you under any patents, copyrights or trademarks other than to view and print Content for your own use. You may not make any commercial use of anything on this website, or distribute it to any other person, unless expressly permitted to do so.
14 Credit Card and Telephone Purchases
14.1 When placing an order with us either on-line or by telephone, you are entering into a legally binding contract under UK law.
14.2 We may accept on-line orders using the following cards, Visa, MasterCard, Switch and Maestro.
14.3 We also accept orders by telephone or facsimile. You can telephone your orders on 0845 036 3000.
14.4 All orders received are subject to acceptance by North Hampshire Enterprise. You may receive an automatically generated acknowledgement of order, but this is not acceptance, which will be communicated to you separately.
15 Cancellations of Orders
15.1 If you are dealing as a consumer (i.e. other than in the course of a business) ('a Consumer') you may cancel your contract with us for any goods that you order from us at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay a penalty.
15.2 If you are dealing as a Consumer you may cancel you contract with us for any services (which includes the supply of information, software and other such items) you order up to the end of the seventh working day from the date after you enter into the contract. You do not need to give us any reason for cancelling your contract nor will you have to pay a penalty.
15.3 To cancel your contract as a Consumer you must notify us in writing and to the following details Membership and Events, Greenacre Court, Station Road, Burgess Hill, West Sussex, RH15 9DS. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.
15.4 For the avoidance of doubt, if you are dealing as a non-consumer (i.e. in the course of your business) you have no right of cancellation as detailed above.
16 Credit Card Security and Refunds
16.1 We use a secure server that implements Secure Socket Layer Technology (SSL) to prevent any person from gaining access to your credit card or registration information whilst it is on our site or being transmitted across the internet.
16.2 If you discover that goods or services have been ordered over our site using your credit card details in circumstances where you had not agreed to or authorised this, then (provided you have not, through failure to take reasonable care, allowed an unauthorised person to gain access to your credit card details, purchaser ID or password) your credit card company is normally required to refund you the money provided that: a) you inform your credit card company and us of the unauthorised purchase as soon as you discover it; and b) you co-operate with your credit card company and us and, if necessary, the Police in relation to the unauthorised use.
17 Taxes
We have made every effort to make clear whether the quoted prices for goods and services available through our site include any relevant tax or duty. Where in any case it is not clear please note that before you place an order that you might be required to bear a liability to tax or duty (for example VAT) that is in addition to the price.
18 Debiting of Credit Card, Warranty and Confirmation of Order
18.1 When we provide any goods or services to you, under these terms and conditions, payment will be charged to the credit card account provided by you on the website order form.
18.2 By placing the order, you, the buyer, warrant that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the purchase and that you consent to payment being charged to your credit account.
18.3 We will issue you with an electronic receipt to the email address that you have provided us with within 1 day.
19 Cancellation by us
19.1 We reserve the right to cancel the contract between us if:
19.1.1 we have insufficient stock to deliver the goods you have ordered; or
19.1.2 the course you have booked is no longer available (for whatever reason); or
19.1.3 one or more of the goods or services you ordered was listed at an incorrect price due to a typographical or other error.
19.2 If we do cancel your contract we will notify you by email and will re-credit to your account with any sum deducted by us from your credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
20 Queries, Complaints and Contact Details
20.1 We aim to respond to e-mail, faxed and written queries within 48 hours of receipt.
20.2 In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiry and what we propose should be done.
20.3 Our contact details are as follows:
Telephone Number : 0845 036 3000;
20.3.2 Facsimile Number : 01444 259255;
20.3.3 Email Address : info@northhampshireenterprise.co.uk.
This agreement is governed by English Law and disputes will be heard in the English Courts.
Copyright November 2008 All rights reserved.
Please also read our Privacy Policy
1. Privacy Policy
North Hampshire Enterprise is a supplier of business support and commercial information that benefits all users of this site. We are committed to using the Internet and its derivatives to make this process easier. We are committed to providing you with an Internet experience that respects and protects your personal privacy.
Our privacy charter has three promises to you:
We will not release personally identifiable information about you without your permission (except as needed to provide to you the services you have expressly requested). See "9. Third party relationships" below
You can manage and control the information that you have voluntarily provided to us.
You can tell us what your privacy questions and concerns are so that we can respond.
From time to time new tools and enhancements will be introduced onto the site. Please visit this page from time to time find out what's new.
2. Helpful Definitions
Personally identifiable information is information, such as name, birth date, e-mail address or mailing address that can be used to identify the individual.
Anonymous information is not personally identifiable information. Anonymous information is information about how you use our site (such as statistical information on sites people visit and searches people do). Anonymous information also includes the domain names and/or I.P. addresses (see "8. Use of IP addresses" below) of Internet browsers that visit our site, the time of day the site was visited, and other non-personal information. Anonymous information is information that is not tied to any person, but helps us know what our users do (for example, the average stay on our site lasts over 10 minutes).
The next sections tell how and when we collect anonymous information and personally identifiable information from you.
3. Collecting and Using Personally Identifiable Information
Registration
You can visit our site and use many of our services without telling us who you are or revealing any personal information about yourself to us. It is only when you register to become a North Hampshire Enterprise site member that you will be asked to provide us with personally identifiable information.
Most of our services do not require any form of customer registration, but we do require registration for some services, such as e-mail newsletters, certain downloadable documents, and discussion forums. When you register with us, you need to complete a registration form, as well as pick a user name and password. For example, we ask for information so we can contact you (like your first and last name, email address, and postal code). We use this information in several ways:
to tell you about new features and services available on our site that are relevant to you
to tell you about services offered by our partners that may be relevant to you
to display content, services or news information that closely match your interests
to provide a first and last name on messages you receive from us.
to share your information with select third parties who work with us, only if you give us permission (see "9. Third party relationships" below)
to record your visit to certain pages, in order for us to improve the content we provide.
If you do not wish to receive information from us of the sort referred to above, please contact us using the contact details at the end of this document.
4. Disclosure of Your Identity.
From time to time we receive requests to disclose the identities of our users. We do not disclose the identities of our users unless we are legally required to do so or to the extent that you have given us permission (see " 9. Third party relationships" below).
If a governmental agency, or a law enforcement agency, requests information in relation to the identities of our user, we will comply with the request. If we receive a request by a third party that is not a governmental agency (for example, a request in connection with civil litigation), we will contact the user whose identity has been requested using the contact information the user provided during the registration process. We will wait 10 days after notifying the user before deciding whether to comply with the request by disclosing the identity of the user, unless the request requires us to disclose this information before then. If we cannot wait 10 days because of the deadline in the request, we will let the user know the deadline included in the request when we provide notice that we received it. We do not sell or release any of our users? personal information other than as indicated in this policy. However your company information will be accessible to all web users should you elect to use our business to business directory. This may include limited personally identifiable information, particularly if you are a sole trader or partnership.
5. Anonymous Information
We collect anonymous information when people use our site, even if they have not registered with us. We use this information to produce more relevant content, and to improve our services in general. We will not share any anonymous information about your use of our site with third parties if we know that this information will be linked with your personally identifiable information obtained from another source, unless you have given us permission to do this.
6. Cookies
How They Are Used
A "cookie" is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not damage your computer. We use cookies to help us provide personal services and to allow you to sign-in to our site without having to enter your username and password each time. Cookies also make web surfing easier for you by saving your preferences while you're on our site. Cookies may also be used by other companies on co-branded Web pages, as explained below in "9. Third party relationships." You can decide if you want to accept cookies by changing the settings on your computer. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you do not accept cookies, then some of our features will not work as we intended them to work.
7. Special Types of Information
We will not share with third parties any personally identifiable information about you that is of a medical, ethnic, financial or sexual nature unless you have given us your express written permission.
8. Use of I.P. Addresses
An Internet protocol (I.P.) address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your company's local area network (LAN) or wide area network (WAN). Web servers, the powerful computers that provide web pages for viewing, automatically identify your computer by the IP address assigned to it during your session online.
We may collect I.P. addresses for some purposes (for example, to report anonymous user information and to audit the use of our site). We do not link a user's I.P. address to a person's personal information, which means we will have a record of each user's session but the user remains anonymous to us.
PLEASE NOTE: Under certain circumstances, I.P. addresses and/or domain names may be linked to personally identifiable information, when this information is stored in databases managed by Internet registrars or registries such as Network Solutions or ARIN.
9. Third-Party Relationships
We will only pass on your personal information to named third parties if you expressly permit it and we will always give you the option to decline this. We have relationships with many professional advisors and services companies throughout the UK. You can recognise these sites by the joint branding of North Hampshire Enterprise and these companies. For example, if you see a logo on the page that often says 'Partnered by ______', you will know you are on a co-branded Web page. If you ever have any questions about whether certain information, content or services pertain to us, or are "powered by" one of our partners, please contact us at E-mail: info@northhampshireenterprise.co.uk.
When you give us registration information on certain co-branded Web pages or for services provided in conjunction with third party partners, we want to be clear that some data you give us is shared with these partners. You should make every effort to read the privacy policies of these third parties and decide whether or not to continue using the services based upon the privacy policies posted. We have contracted with those third parties to ensure that they will not use your personal information for a particular purpose without your consent or unless it is necessary to fulfil a request you are making of that third party. If you are concerned about a third party's use of your personal details please email us at E-mail: info@northhampshireenterprise.co.uk and we will address your request with the appropriate company. No third-party sites are covered by our Privacy Policy, but we will make every effort to ensure that third party sites comply with our Privacy Policy.
10. Security
We operate secure data networks protected by industry standard firewall and password protection. We have security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. Only certain employees have access to the information you provide us. For example, we impose strict rules on our employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we try to prevent such unfortunate occurrences.
11. Contacting Us
The "data controller" for the purposes of the Data Protection Act in respect of the information that you submit to the site is Sussex Chamber of Commerce and Enterprise, registered number 2520785, registered address as below. If you have questions about this privacy policy or the practices of this site, please contact:
The Privacy Officer
North Hampshire Enterprise
Greenacre Court
Station Road
Burgess Hill
West Sussex
RH 15 9DS
E-mail: info@northhampshireenterprise.co.uk
We reserve the right to change this Privacy Policy at any time. All changes will be posted to this page, and we will use commercially reasonable efforts to notify you of any significant changes to this privacy policy.